Privacy Policy | Silicon Canvas

Last Updated: 25 March 2025

1. Introduction

Silicon Canvas ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

We act as a data controller for the personal information we collect and process. Our registered address is Derbyshire, UK.

2. Information We Collect

We may collect and process the following types of personal information:

Contact information: Including your name, email address, phone number, and business details when you contact us through our website, by email, or by phone.
Website usage data: Information about how you use our website, collected through cookies and similar technologies, including your IP address, browser type, pages visited, and time spent on each page.
Project information: Details about your business, project requirements, and preferences when you enquire about or engage our services.
Communications: Records of correspondence when you contact us.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our services to you
To respond to your enquiries and communicate with you
To fulfil our contractual obligations to you
To personalise your experience on our website
To send you information about our services (with your consent where required)
To comply with legal obligations
To protect our rights and prevent fraud

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

Consent: Where you have given us clear consent to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation.
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings and other tools. For more information about the cookies we use, please see our Cookie Policy.

6. Data Sharing and Transfers

We may share your personal information with:

Service providers who perform services on our behalf (such as web hosting, email services, and analytics)
Professional advisers including lawyers, accountants, and insurers
Regulatory authorities, law enforcement agencies, and other governmental bodies when required by law

We ensure that any third parties who process your data on our behalf provide sufficient guarantees to implement appropriate technical and organizational measures to comply with data protection regulations.

We primarily store and process your data within the UK and European Economic Area (EEA). If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include encrypted connections, regular security assessments, and access controls.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For client data, this typically means the duration of our business relationship plus a period afterward as required by law or for legitimate business purposes.

9. Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request the deletion of your personal information in certain circumstances
Restrict or object to the processing of your personal information
Request the transfer of your personal information in a structured, commonly used, and machine-readable format
Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@siliconcanvas.co.uk

12. Complaints

If you are not satisfied with our response to your concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues: https://ico.org.uk/make-a-complaint/